The Project Manager will be responsible for overseeing projects that typically involve (but are not limited to) the development and implementation of business processes and information systems based on the client's proprietary modules. This role requires the successful candidate to understand and address the business needs of identified clients, and to lead and manage projects to achieve defined objectives, timelines, and quality standards.

The selected individual will provide business expertise and guidance to team members throughout the project lifecycle, ensuring client expectations are met efficiently and effectively.

Duties & Responsibilities

• Develop, guide, and motivate the assigned Project Team.
• Plan, create, and monitor project work plans according to agreed timelines, outcomes, budgets, and quality standards.
• Serve as the main point of contact for both the client and internal team, gathering and analyzing business requirements, providing updates, and managing deliverables.
• Consult with all stakeholders to gain a clear understanding of their business needs.
• Coordinate and oversee on-site visits, system analysis, software installations, and test planning.
• Manage risk by identifying potential issues and developing contingency plans.
• Perform testing of project deliverables and implement corrective actions as needed.
• Prepare and present project status and progress reports to senior management.
• Document all work according to established standards and maintain up-to-date project management tools.
• Ensure effective and timely communication with all stakeholders.
• Simultaneously manage multiple IT implementation projects.
• Provide training on the integration and configuration of the client’s products.
• Oversee the overall progress and delivery of assigned projects.

Requirements

• A bachelor’s degree or equivalent professional qualifications.
• Strong customer focus and a commitment to exceeding expectations.
• Familiarity with project management methodologies and techniques such as PRINCE2, Agile, and PMI.
• Certified Project Manager with in-depth knowledge of software development.
• Solid understanding of the payment processing environment; experience in the payment industry is preferred.
• Proactive, action-oriented, and opportunity-focused mindset.
• Strong leadership and team management abilities.
• Ability to perform effectively under pressure.
• Willingness to travel for client engagements.