IT Officer
Our client merges traditional financial services with innovative, tech-driven solutions. They are seeking a committed IT Officer responsible for ensuring seamless IT system operations, supporting end-users with technical challenges, and implementing cloud-based solutions to elevate efficiency.
Key Responsibilities
- Provide timely troubleshooting and resolution of user-reported technical issues.
- Support end-user onboarding and offboarding, including account provisioning and access management.
- Deliver second-level technical support for cloud-based applications and services used company-wide.
- Collaborate with the IT team to monitor and manage the performance, security, and availability of cloud infrastructure.
- Assist with the setup, configuration, and maintenance of cloud environments for various projects.
- Implement and uphold best practices for cloud security, data protection, and disaster recovery.
- Administer Atlassian Jira and Confluence, optimizing them for project management, team collaboration, and documentation.
- Manage Microsoft products such as Purview, Intune, and Exchange, ensuring correct configuration, compliance, and integration with enterprise systems.
- Stay informed on emerging technologies and recommend improvements.
- Develop and maintain comprehensive technical documentation.
Requirements
- High professional ethics, integrity, and discretion with sensitive information.
- Strong troubleshooting and analytical abilities for efficiently resolving technical issues.
- Excellent communication skills and aptitude for cross-functional teamwork.
- Solid understanding of network fundamentals and protocols.
- Good grasp of cloud architectures, services, and best practices.
- Experience with scripting languages for automation and cloud resource management.
- Familiarity with virtualization and containerization technologies.
Education & Experience
- Experience: Ideally 2–5 years in IT support, with a strong emphasis on cloud computing (e.g., AWS, Azure, and/or Oracle Cloud).
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Certifications: Cloud computing certifications—such as AWS Certified Cloud Practitioner or Microsoft Certified Azure Administrator—are a plus.
- Industry Exposure: Prior experience in a credit institution or broader financial services sector is considered an asset.
- Department
- IT
- Locations
- Malta
- Remote status
- Hybrid
- Employment type
- Full-time
About iTalent PLUS
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As a team of professional Recruitment Consultants, we create partnerships with a purpose, and always strive for significant outcomes. Contact us today for an initial consultation, and find out more about how we can tailor our services to your needs.